Asia’s preferred Pet Store!
1800 88 7387 for Phone Order
1800 88 7387 for Phone Order
Passion for Premium. Commitment to Care
At Oxbow, we believe that quality of life begins with quality care. Since the beginning, we’ve promised to invest in small animal health and well-being through a series of principles and initiatives that transcend nutrition. Our duty and promise, the Oxbow Way is about making a true difference in the lives of pets and the people who love them. In this, we are guided by four fundamental principles: quality, innovation, education, and appreciation.
Over the years, we have taken pride in having been “first to market” time and again.
We were the first to introduce Timothy Hay as a dietary staple for small herbivores, the first to develop a Timothy-based small herbivore food, and the first to create a 100% organic line for small pets. But our innovative spirit doesn’t end with product development; you’ll find it reflected in our everyday work as well. It’s in the way we make decisions and approach obstacles. It’s how we take what we have and make it better.
Our commitment to quality starts in the field
We work hand-in-hand with expert growers across our family of farms to ensure that all Oxbow hay has the required premium attributes that our customers expect and deserve. When hay arrives at the Oxbow farm, our quality assurance process has only just begun. Hay is graded, analyzed, and altogether scrutinized before it ever enters our packaging facility. Next, our skilled team members sort all of the highest-graded hay by hand, removing less than premium portions and putting only the best in the bag.
The same level of quality assurance and testing practiced on Oxbow hay applies across all of our product lines. Testing on all products and ingredients is multi-faceted, and only the best products enter the market. Only when our end product meets the approval of pets is our quality commitment complete.
